{"article":{"id":115003461254,"url":"https://bitfinex.zendesk.com/api/v2/help_center/en-us/articles/115003461254.json","html_url":"https://support.bitfinex.com/hc/en-us/articles/115003461254-U-S-Person-Frequently-Asked-Questions-FAQ","author_id":7843151305,"comments_disabled":true,"draft":false,"promoted":false,"position":4,"vote_sum":0,"vote_count":0,"upvote_count":0,"downvote_count":0,"section_id":900000566086,"created_at":"2017-11-08T21:20:55Z","updated_at":"2026-10-17T12:24:16Z","name":"U.S. Person — Frequently Asked Questions (FAQ)","title":"U.S. Person — Frequently Asked Questions (FAQ)","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-10-17T12:20:56Z","user_segment_id":null,"permission_group_id":1723454,"content_tag_ids":[],"label_names":["united states","USA","american"],"body":"<p class=\"wysiwyg-text-align-justify\"><span style=\"font-weight: 400;\">“</span><em><span style=\"font-weight: 400;\">U.S</span></em><span style=\"font-weight: 400;\">.” refers to “</span><em><span style=\"font-weight: 400;\">United States</span></em><span style=\"font-weight: 400;\">” and includes the several states of the United States and the District of Columbia. According to the </span><a href=\"https://www.bitfinex.com/legal/exchange/terms\"><span style=\"font-weight: 400;\">Bitfinex Terms of Service</span></a><span style=\"font-weight: 400;\">, if you are a United States Citizen or United States Resident, you will not be able to use the Bitfinex platform. </span><br> </p><p class=\"wysiwyg-text-align-justify\"><strong>Note:</strong><span style=\"font-weight: 400;\"> This includes if you are a U.S. permanent resident or if you are an individual that holds a U.S. passport.</span></p><h4 class=\"wysiwyg-text-align-justify\" id=\"h_01M54WWXD13JZ4QNN3BFPYPJS1\"><strong>— I am a U.S. Person. Can I open an account and trade on Bitfinex?</strong></h4><p class=\"wysiwyg-text-align-justify\"><span style=\"font-weight: 400;\">No U.S. Person may directly or indirectly use any of the Services or the Site. If you are a U.S. Person, you are strictly prohibited from opening an account on Bitfinex. For more information, please read our </span><a href=\"https://www.bitfinex.com/legal/exchange/terms\"><span style=\"font-weight: 400;\">Terms of Service</span></a><span style=\"font-weight: 400;\">.</span><br> </p><h4 class=\"wysiwyg-text-align-justify\" id=\"h_01M54WWXD2T0MPQ012XM9VETZA\"><strong>— I am not a U.S. Person, but I have made a mistake selecting the wrong option. What can I do now?</strong></h4><p class=\"wysiwyg-text-align-justify\"><span style=\"font-weight: 400;\">If you have marked yourself as a U.S. Person by mistake, please reach out to </span><a href=\"https://cs.bitfinex.com/\"><span style=\"font-weight: 400;\">Customer Support</span></a><span style=\"font-weight: 400;\">. Our support team will walk you through the process of verifying and changing your status. You may need to submit some personal information and documentation to complete the process.</span></p><h4 class=\"wysiwyg-text-align-justify\" id=\"h_01M54WWXD2C0P65KF4VJDXRWB5\">\n<strong>— I see the </strong><em><strong>Compliance Restricted</strong></em><strong> error, and I cannot make a trade or an offer. Why is this happening?</strong>\n</h4><p class=\"wysiwyg-text-align-justify\"><span style=\"font-weight: 400;\">This may be because you have indicated that you are a U.S. Person. If you are a U.S. Person, please contact our </span><a href=\"http://cs.bitfinex.com/\"><span style=\"font-weight: 400;\">Customer Support</span></a><span style=\"font-weight: 400;\"> in order to withdraw your funds. If you are not a U.S. Person, please see the previous question.</span><br> </p><p class=\"wysiwyg-text-align-justify\"><span style=\"font-weight: 400;\">If you have any questions, please feel free to contact </span><a href=\"https://cs.bitfinex.com/\"><span style=\"font-weight: 400;\">Bitfinex Support.</span></a></p>","user_segment_ids":[]}}