We strongly urge all users to only send funds from Bitfinex to wallets which they have full control over. This includes local wallets and external services where you personally control an account.
If you wish to send funds to a wallet or account you are not in control of yourself, please ensure that the transaction goes through an intermediary personal wallet before sending to the third-party wallet.
Transactions made to third-party wallets should not be made directly using a Bitfinex account. Once the transaction has been successfully processed onto the blockchain from our end, we cannot take further responsibility.
If you want to send funds to your local wallet or to an external account that you personally control, please read the "How do I withdraw cryptocurrency?" article.