Depositing EOS and EOS based tokens (EOS, ADD, ATD, IQX, MTO, etc.) to Bitfinex requires both a deposit address and a deposit memo.
To make a deposit, you need to use both:
- Memo (with no additional or missing symbols/spaces)
On the deposit page, the deposit address is shown at the top under “Bitfinex's EOS deposit address”, with the deposit memo for each of your wallets shown below. To make a deposit to your Exchange wallet, for example, you will need to use the deposit address shown near the top and the deposit memo next to your Exchange wallet.
If you do not include the proper memo or do not have a memo in your deposit, you will be charged a fee for the token recovery.
Please note that only intermediate and above verified users are eligible for the recovery process.
If you are withdrawing EOS to a merchant or another exchange where all EOS funds deposit to the same address, you must copy the memo they provide you, and paste it into the Memo field on the Bitfinex EOS withdrawal page.