A dedicated team of highly skilled customer support staff is at the disposal of corporate and high volume traders. The hand-selected team prioritises tickets generated by corporate accounts, delivering swift, pragmatic assistance to enquiries sent through our customer support service.
The Tier One support team is comprised of analytical thinkers, trading specialists, and experts on Bitfinex features. We believe having a team dedicated to supporting corporate and professional accounts is fundamental to meeting the specific needs and standards of our customers