Account

Account Access

• Lost phone, changed phone, lost access to Google Authenticator 2FA
• How to change your password
• "Invalid token. Please ensure you are logging in with the same browser within 15 minutes." issue

Verification

• Verification Levels and Advantages
• Account Verification - Individuals
• Account Verification - Corporate
• How long does verification take?
• Verification - Frequently Asked Questions
• Master and Sub-accounts

Reports

• Positions History and Audit
• Bitfinex Reports
• Funding Reports
• Trade & Order Reports
• Wallet History
• Deposit & Withdrawal Reports

Deposits/Withdrawals

• How do I withdraw cryptocurrencies?
• Internal transfer within Bitfinex
• Purchasing Cryptocurrencies through Payment Cards
• Lightning Network BTC (LNX) Deposits & Withdrawals
• EOS Deposits & Withdrawals

• Bank Wire Deposit
• What is a Proof of Payment?
• Bank Wire/Fiat Withdrawal Delays
• Fiat Withdrawal Processing
• Fiat on Bitfinex

• Why are there three different wallets in my Bitfinex account?
• How do I transfer funds between my wallets?

• Unus Sed LEO Token Conversion

• Deposit Fees for Digital Token
• Why is my withdrawal “Pending Approval?”
• Why was my withdrawal canceled?
• Why do I have a withdrawal hold?
• Transfers to Third-Party Wallets

Security

• Getting Set Up: Securing Your Account
• Bitfinex Security Features
• Security - Best Practices
• How do I change my email linked to Bitfinex?

• Google Authenticator 2FA Setup
• Google Authenticator 2FA Reset
• Transferring Google 2FA between devices
• Google Authenticator 2FA Troubleshooting
• Universal 2nd Factor (U2F) 2FA Setup

• Locking Withdrawal Addresses
• IP Address Whitelisting
• IP Address: Static vs Dynamic