Account

Account Access

• Lost phone, changed phone, lost access to Google Authenticator 2FA
• How to change your password
• "Invalid token. Please ensure you are logging in with the same browser within 15 minutes." issue

Verification

• Verification Levels and Advantages
• How to verify an individual Bitfinex account?
• Account Verification - Corporate
• How long does verification take?
• Verification - Frequently asked questions (FAQ)
• Master and Sub-accounts

Reports

• Positions History and Audit
• Bitfinex Reports
• Funding Reports
• Trade & Order Reports
• Wallet History
• Deposit & Withdrawal Reports

Deposits/Withdrawals

• How do I withdraw cryptocurrencies?
• Internal transfer within Bitfinex
• How to buy crypto with a payment card?
• Lightning Network BTC (LNX) Deposits & Withdrawals
• EOS Deposits & Withdrawals

• Bank Wire Withdrawal
• Bank Wire Deposit
• What is a Proof of Payment?
• Fiat on Bitfinex

• Why are there different wallets at Bitfinex?
• How to transfer funds between Bitfinex wallets?

• Unus Sed LEO Token Conversion

• Deposit Fees for Digital Token
• Why is my withdrawal “Pending Approval?”
• Why was my withdrawal canceled?
• Why do I have a withdrawal hold?
• How to transfer funds to third-party wallets

Security

• Getting Set Up: Securing Your Account
• Bitfinex Security Features
• Security - Best Practices
• How do I change my email linked to Bitfinex?

• How to set up a 2FA at Bitfinex
• How to reset a 2FA at Bitfinex
• How to change a 2FA device at Bitfinex
• Google Authenticator 2FA Troubleshooting
• Universal 2nd Factor (U2F) 2FA Setup

• How to generate a Signed Message
• Locking Withdrawal Addresses
• IP Address Whitelisting
• IP Address: Static vs Dynamic