Important: Bitfinex does not support Ethereum transactions generated from smart contracts.
A smart contract is a self-executing contract with the terms of the agreement between buyer and seller straightly written into the programming code. The code and the conventions contained therein exist across a distributed, decentralised blockchain network. The distinctive feature is that the code fully controls the execution of the agreements, and transactions are well trackable and irreversible.
Note: To avoid missing deposits or deposit delays, you should send Ethereum and Ethereum Classic tokens only through traditional transactions.
How to check if my transaction is from a smart contract?
If you are uncertain whether a transaction from the sending service is or is not a contract transaction, please contact the sender before making a transaction request. The sender may be able to transact using a non-contract transaction.
Alternatively, you can set up a local wallet and use it to receive funds from the smart contract transactions, then send your deposit as a non-contract transaction to your Bitfinex account.
What should I do if I accidentally sent a deposit from a smart contract?
Please contact Bitfinex Support and provide us with the details of your transaction, including:
- Token name;
- Deposit address;
- Amount sent;
- Transaction ID.
If you have any other questions, feel free to contact Bitfinex Support. We are always happy to help!