What Bitfinex features can US residents access?
Unfortunately, Bitfinex has decided to stop serving US individual and corporate customers altogether. As of August 15, 2018, no trading or funding services will be available to these users.
Exceptions to these provisions may be made by Bitfinex, in its sole discretion, for entities that are:
- Established or organized outside of the United States or its territorial or insular possessions; and,
- Eligible Contract Participants pursuant to U.S. law.
Do I qualify as an Eligible Contract Participant?
An Eligible Contract Participant includes a corporation that has total assets exceeding $10,000,000 and is incorporated in a jurisdiction outside of the United States or its territories or insular possessions. This will be the principal basis upon which we will continue to do business with selected U.S. persons.
I am traveling in the United States - am I blocked?
The restrictions only apply to individuals and corporations whose primary residence is in the United States.
Are corporate accounts also blocked?
As of August 15, 2018, any corporation formed in the United States, any corporation controlled by U.S. persons, and all U.S. citizens will be prohibited from using our services, including but not limited to exchange trading and providing and receiving peer-to-peer financing. Exceptions to these provisions may be made for entities that are:
- Established or organised outside of the United States or its territorial or insular possessions; and,
- Eligible Contract Participants pursuant to U.S. law.
I am a US resident with an Individual (not corporate) account. Will my funds be frozen?
We will not seize your funds, but you may no longer use our services. Please wind down trading and funding and withdraw your funds as quickly as reasonably possible. Note, however, that if funds remain on the platform for an extended period of time, they will be treated as abandoned property according to the Bitfinex Terms of Service. We will work with all users to make sure they get their funds off Bitfinex in a smooth and simple manner.
There is a 5 day withdrawal hold on my account - what should I do?
Do not worry if your withdrawals are currently on hold - you will still be able to exchange and withdraw all your funds when your withdrawal hold has been lifted. We will work closely with all US individuals to make sure the transition is pain free for everyone, and you will of course be able to withdraw your funds following the hold.
My funds are currently locked in funding - will I still be able to withdraw?
If your funds are currently locked in funding, you will still be able to exchange and withdraw your funds once unlocked. We will work closely with all US individuals to make sure the transition is smooth and you will be able to withdraw your funds once your funding is unlocked.
My account is verified with a US address but I have since then left the US. What can I do to no longer be marked as a US customer?
To change your verified address from US to non-US, first, upload a new proof of residence document, Identification ID and you would also be required to fill in the Name and Contact section of your verification page. Proceeding your updated information, contact Bitfinex Support, using www.bitfinex.com/support to explain the situation, including [Request To Change Residency] as the subject line.
