Account Info

Account Access

• How to reset/change your Bitfinex password
• How to deactivate a Bitfinex account
• What is the Invalid Token message
• Why do I have a withdrawal hold at Bitfinex
• U.S. Person — Frequently Asked Questions (FAQ)
• Ontario (Canada) Customers on Bitfinex — Frequently Asked Questions (FAQ)

Security Basics

• How to spot Common Cryptocurrency Investment Scams
• Getting Set Up: Securing Your Bitfinex Account
• Security Features on the Bitfinex Platform
• Best security practices on Bitfinex
• How to protect a Bitfinex account from phishing scams
• Greenlane and Auto-withdrawal processing on Bitfinex

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Two-factor Authentication (2FA)

• How to set up a 2FA at Bitfinex
• How to reset a 2FA at Bitfinex
• How to change a 2FA device at Bitfinex
• Lost access to Google Authenticator 2FA of a Bitfinex account
• Google Authenticator 2FA Troubleshooting
• How to set up Universal 2nd Factor (U2F) 2FA

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Verification

• Verification levels at Bitfinex
• How to verify an Individual Bitfinex account
• How to verify a corporate account on Bitfinex
• How long does Bitfinex verification take
• Verification — Frequently Asked Questions (FAQ)
• Bitfinex master and sub-accounts

Reports

• What is a Bitfinex Report
• What are my Orders Reports
• What is Positions on Bitfinex Report
• What is a Funding Report on Bitfinex
• What are my Trades Reports
• What is my Wallet History on Bitfinex

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