The “pending approval”' status on withdrawals means that the withdrawal request has not yet been confirmed by you through the link sent in the withdrawal confirmation e-mail.
When a withdrawal is not confirmed within 12 hours, the request is canceled automatically by the platform.
If your withdrawal is automatically canceled after the 12 hour period expires, please re-submit the withdrawal request and confirm the withdrawal via the link in the confirmation e-mail.
We encourage all users to review our Greenlane Conditions which significantly increase personal security, reduce the required number of confirmations for cryptocurrency deposits, and prioritize withdrawals through automatic processing.
