After you have made a withdrawal request from Bitfinex, the withdrawal will go through various statuses. You can check the current status on your withdrawal page.
For details on making a withdrawal, see How to make a withdrawal at Bitfinex
Types of withdrawal statuses:
- User emailed
- Pending cancellation
- User approved
- Pending Error Review
The Pending status on your withdrawal means that the withdrawal request has been sent, and the system is processing it. Please wait a few minutes, after which you will receive an email to confirm your withdrawal.
2. “User emailed”
The User emailed status on your withdrawal means that you have not yet confirmed the withdrawal request through the link sent in the withdrawal confirmation email.
Note: When a withdrawal is not confirmed within 12 hours, the request will be automatically cancelled by the platform. If your withdrawal is automatically cancelled after the 12-hour period expires, please re-submit the withdrawal request and confirm the withdrawal via the link in the confirmation email.
3. “Pending cancellation”
If you have chosen to cancel your withdrawal, you will see this status meaning that the system is cancelling your withdrawal request. Please wait a few minutes for the cancellation to complete.
This status means that your withdrawal has been cancelled, and the funds have been returned to your Bitfinex wallet. Your withdrawal can be manually cancelled by yourself or automatically cancelled by the system if there are issues with your account or if you have not confirmed the withdrawal email after more than 12 hours.
For more information, please view Why was my withdrawal cancelled?.
5. "User approved"
This status means that you have approved your withdrawal request. Please allow some time for the system to process your request.
This status means that your withdrawal has been approved by the system and will be processed soon.
Your withdrawal is being processed. Please allow some time for this to complete, as withdrawal time will depend on various factors such as blockchain traffic, confirmation times, etc.
Note: We encourage all users to review our Greenlane Conditions, which significantly increase personal security, reduce the required number of confirmations for cryptocurrency deposits, and prioritize withdrawals through automatic processing.
8. “Pending Error Review”
Please contact Bitfinex Support if you see your withdrawal in this status.
Manual assistance will be needed, and our team will look into your withdrawal in more detail.
If your withdrawal is Completed, your funds have successfully been sent from Bitfinex and you can track the transaction on the blockchain.
Note: If the status of your withdrawal is Completed, but you cannot find the transaction on the explorer, please Bitfinex Support for further assistance.
If you have any questions, please feel free to contact Bitfinex Support. We are happy to help!