Depositing Stellar Lumen (XLM) to Bitfinex requires both:
On the deposit page, the deposit address is shown at the top, with the deposit Memo for each of your wallets shown below. To make a deposit to your Exchange wallet, for example, you will need to use the deposit address shown near the top and the deposit Memo next to your Exchange wallet.
Please note: Failing to include the memo as is with no additional or missing symbols/spaces will cause significant delays in crediting the transaction to your account, and can deem the transaction irretrievable.
If you do not include the proper memo or do not have a memo in your deposit, you will be charged a fee for the token recovery.
Please note that only intermediate and above verified users are eligible for the recovery process.
Stellar wallets need to be activated before funds can be sent to them, please ensure that your wallet is activated before sending funds from Bitfinex otherwise your withdrawal will fail. You can find out more in your wallet's FAQ/information and by checking the address exists in an explorer.
Stellar (XLM) Account Merge
The Stellar (XLM) “Account Merge” operation transfers the native balance (the amount of XLM an account holds) to another account and removes the source account from the ledger. Account Merge operations are not considered as deposits. Merging Stellar (XLM) accounts to Bitfinex will result in your funds being unrecoverable.
Please contact support if you have any questions or concerns.
When withdrawing Stellar Lumen (XLM), note that in some unusual situations a Memo is not needed, please be certain before checking the box below: