If you no longer have access to your Google 2 Factor Authenticator, there are two ways you can have it reset depending on your equity and verification status.
- If your total equity is below 10,000 USD or equivalent and your account is KYC unverified, you qualify for a self-reset of 2FA on https://www.bitfinex.com/reset/2fa.
- If your account equity is above 10,000 USD in fiat or cryptocurrency and/or is a KYC verified account with any amount of equity, you are required to contact support directly.