Google Authenticator 2FA Troubleshooting

What is Two-Factor Authentication (2FA)

Authentication is the method of verifying the identity of a user, process, or device, which is a requirement to allow access.

Google Authenticator provides a six-to-eight digit one-time password which users must provide in addition to their username and password to log into Bitfinex and modify services or security settings.

Enabling Google Authenticator 2FA is a straightforward process and has a significant impact on the security of your Bitfinex account.

But what to do if you have lost access to your Google Authenticator app

First of all, visit setting.bitfinex.com/reset-2fa to reset your 2FA.

Note: If your account total equity is below 10,000 USD equivalent, you qualify for a 2FA self-reset.

More information on the procedure is available at How to reset a 2FA at Bitfinex.

If you still have any questions, please feel free to contact Bitfinex Support.

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